Refunds
No refunds, and exactly why — before you pay, not after.
The policy
You pay for the swing, not the outcome.
Your $39 buys a private room for 30 days, an agent to build with, a 48-hour public vote, and a scored verdict with written notes. All of that happens whether you pass or break. A verdict you don't like isn't a failure to deliver — it's the service working exactly as advertised.
One payment. Once per person. No subscription.
What the fee buys
- A private room in the server for 30 days
- An agent in that room to help you build
- A 48-hour public vote on what you make
- A scored verdict with written notes
If you break, you also get the scorecard and specific notes on what failed. That's part of the same fee.
When we do refund
Three narrow cases, and only three:
We fail to review
If we don't deliver a first pass within 48 hours of the vote closing, or a final call within 5 days, and we didn't tell you why — you get your money back.
Duplicate charge
If you're charged twice for the same entry, the extra charge is refunded. The entry itself stays.
Technical failure on our side
If the room, the agent, or the submission system fails and we can't fix it within 48 hours, you get a refund or a fresh 30-day clock. Your choice.
Chargebacks
If you file a chargeback instead of asking us first, we can't keep the service running for you. The account is closed, the idea is burned, and the door is shut. Ask first. We answer fast.
How to raise a problem
Email [TO FILL] with your room name and what happened. We reply within 48 hours. If it's a refund case, we'll tell you plainly yes or no — and if yes, the money is back within 5 days.